Episode 1: Operational resilience
As firms have adapted to the circumstances of lockdown almost overnight, there's been an inevitable increase in operational risk. Regulators are looking to confirm companies are minimising the impact of disruption by adapting, responding and recovering, while protecting their customers.
In the first episode of our podcast, we're joined by our guests to discuss the upcoming Financial Conduct Authority (FCA) statement on operational resilience:
- Gavin Stewart, Director, Financial Services Group, Grant Thornton
- Irina Velkova, Senior Manager, Financial Services Group, Grant Thornton
- Andrew Rogan, Director of Operational Resilience Digital Technology & Cyber, UK Finance
- Tim Armit, former Resilience and Business Continuity Manager, Post Office