Back-up service facilitation: readiness cannot be assumed
ArticleBack-up servicing has moved from a documentation formality to a live risk management issue.
In this episode, we delve into the key aspects of motor insurance total loss claims.
Contents
Blandine Arzur-Kean is joined by colleague Philip Tregurtha and Kate Pender, CEO, Fair4All Finance, to discuss:
- best practices for vehicle valuation and settlement processes
- fair and standardised processes for settling claims
- supporting vulnerable customers
- building trust with policy holders
- valuation challenges and claim frequencies associated with electric vehicles.
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Host
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Blandine Arzur-Kean
I lead the regulatory advisory insurance practice in Financial Services. I advise clients across the insurance industry and other sectors.View Profile
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