Episode 67

Navigating motor insurance total loss claims

By: Blandine Arzur-Kean, Philip Tregurtha

18 Nov 2024 22 min listen

In this episode, we delve into the key aspects of motor insurance total loss claims.
Contents

Blandine Arzur-Kean is joined by colleague Philip Tregurtha and Kate Pender, CEO, Fair4All Finance, to discuss:

  • best practices for vehicle valuation and settlement processes
  • fair and standardised processes for settling claims
  • supporting vulnerable customers
  • building trust with policy holders
  • valuation challenges and claim frequencies associated with electric vehicles.

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TAGS  

Host

  • Blandine Arzur-Kean

    I lead the regulatory advisory insurance practice in Financial Services. I advise clients across the insurance industry and other sectors. View Profile

  • Philip Tregurtha

    I am a Director within Grant Thornton UK LLP's Financial Services Group where I focus on assisting our financial services clients with a range of conduct related regulatory matters, as well as the performance of Section 166 reviews and the delivery of Expert Witness assignments.

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