Back-up service facilitation: readiness cannot be assumed
ArticleBack-up servicing has moved from a documentation formality to a live risk management issue.
19 Jun 2025 25 min listen

In this episode, David Morrey and Ben Farmer examine the FCA’s proposals to simplify complaints reporting, including the removal of group-level submissions and the introduction of standardised six-monthly intervals. They also talk about the FCA’s review of the Register, updates to value assessments for authorised fund managers, and the final rules for trading unlisted securities under the new Private Intermittent Securities and Capital Exchange System (PISCES) regime.
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Back-up servicing has moved from a documentation formality to a live risk management issue.
In this episode, David Morrey and Ben Farmer explore the latest regulatory developments shaping financial services. They discuss the FCA's decision to make its Handbook available via API and what this could mean for RegTech, compliance functions and AI-enabled regulatory monitoring.
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