Transformation is now constant, not occasional. As AI, cost, regulation and volatility reshape every sector, we help you turn ambition into a deliverable change plan – and the engine room to get there.

Your organisation is navigating AI adoption, tighter regulation, geopolitical and supply chain disruption, rising cost pressure, climate and ESG expectations, cyber and trust risks, and consumers and colleagues who expect more, faster. Meeting all of this at once, without losing momentum or people, is the real test. We help you set a clear direction, redesign the operating model behind it, and deliver it with discipline.

Transformation consulting

Strategy Activation

Turn approved strategy into results. Grant Thornton's Strategy Activation service helps leaders align, prioritise and deliver with pace.

Why Grant Thornton

We don't deliver change to you; we deliver it with you. We combine practical transformation experience – across operating model, programme delivery, people and technology – with the discipline to see it through, and the empathy to bring your people with us. We start from your evidence and constraints, not a standard model, and we fold what we learn on every live programme straight back into our propositions and methods, so the next client benefits from the last.

Backed by Grant Thornton International's network, we support strategy through to mobilisation, delivery and benefits realisation – with local understanding wherever your transformation needs to reach. 

Get in touch

Carolyn Hicks

Head of Business Transformation and People Advisory

Testimonials

“When we first engaged Grant Thornton, Greene King faced a significant challenge: a major cost-transformation target and no clear plan. From day one, the team immersed themselves in our culture, listened deeply, and helped shape an embryonic idea into a robust, enterprise-wide programme. Their professionalism and breadth of expertise were expected - but what truly set them apart was their partnership, consideration, and relentless ownership of our challenges. It never felt like working with an external consultancy; it felt like an extension of our own team. 

Together, we’ve delivered Year 1 benefits over £50m and set ourselves up strongly for the next five. Grant Thornton has been our number one partner throughout this journey. The relationship we’ve formed is the reason we continue to extend and grow our partnership. We’ve loved the honesty, the challenge, and the care. We’ve felt like we are in this together.”

Efficiency & Innovation Director, Richard Hatley, Greene King.

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Building Supply Chain Resilience

1.
The challenge
A fragmented global operating model, inefficient in delivering the ambitious vision of the business and unable to feel the benefits of a significant in-flight programme.
2.
Our solution
Financial impact modelling and implementing mitigating measures led to a range of possible solutions. We then recommended an optimal operating model to support the chosen option.
3.
The results
We were able to drive client value and help safeguard the supply chain, along with advising on an optimal operating model to spur efficiency and accuracy in executing the solution.
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Delivering a transformation office for a retailer

1.
The challenge
As part of a complex transformation programme to support its business ambitions, a major retail client required a robust transformation engine room to help drive value.
2.
The solution
We designed and implemented a best-in-class operating model, emphasising value-adding activities with the agility to execute the largest transformation programme cost-effectively.
3.
The outcome
Comprehensive transformation management support – enhancing risk mitigation, ensuring transparency up to board level and offering useful insights that informed business decisions.
Delivering transformation benefits at scale

Delivering transformation benefits at scale

1.
The challenge
After acquiring a pharmacy business, our pharmaceutical client needed to transform its operating model for dispensing over 30 million prescription items annually across 800 stores.
2.
The solution
We helped plan, coordinate, enable and implement the transformation programme. We established a structure and a dynamic financial model to underpin phased delivery of benefits.
3.
The result
Significant cost savings and successful implementation of a transformative, market-leading operating model supported by technology and a new purpose-built organisation structure.

    What is driving transformation now?

    • AI and automation moving from pilots to scaled, governed business value.
    • Regulation, reporting and accountability increasing scrutiny on delivery and resilience.
    • Cyber risk, dataqualityand digital trust becoming core transformation requirements. 
    • Geopolitics, tradevolatilityand supply chain disruption changing sourcing and operating model decisions. 
    • Climate adaptation and environmental change requiring more sustainable, resilient operations.
    • Customer and consumer expectations rising for faster, simpler, morepersonalisedexperiences. 
    • Cost,marginand productivity pressure demanding transformation that creates value, not just efficiency. 
    • Talent shortages, skills shifts and new workforce expectations changing how work is designed and led.
    • M&A, separation and business model reinvention creating demand for rapid integration and clear accountability.
    • Legacy processes, fragmented data and outdated technology limiting speed,insightand scalability

     

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    Workshop

    Transformation Room: manage change — action success

    Many businesses and organisations are reconsidering their goals and strategy. In these half-day virtual workshops our transformation experts share personalised guidance in areas where many businesses need support.

      Fireside conversation with Beverley Nicholas

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