Ben Butterfield

Manchester

Associate Director, Consulting

Too often, strategies stall before they reach delivery, and organisation structures no longer match the ambition they’re meant to support. I lead three of Grant Thornton’s transformation propositions built to close that gap: Organisation Design, Target Operating Model Design, and Strategy Activation. Whatever the starting point  unclear accountability, a fragmented operating model, or a strategy that hasn’t translated into delivery  the three come together as one connected thread, turning ambition into an operating reality that sticks. 

I’m a Chartered Management Consultant (ChMC)  an independently assessed standard reflecting proven consulting capability and ongoing professional development  with 20 years of project and change experience across industry and professional services. I like to roll up my sleeves and get involved. Working as part of the wider Transformation & People Advisory team, I help clients achieve real, lasting outcomes  clarifying the challenge, enabling the right response, then accomplishing change rapidly. 

Being ‘client side’ for many years  including leading organisation design and target operating model programmes in-house for major UK retailers means I know what good looks like, and the real challenges of putting it in place when business as usual dominates. My work has included an £80 million cost-to-serve programme for a major grocery retailer, an award-winning multi-billion-pound supply chain for a globalising automotive joint venture, and target operating model design for a global business services organisation. 

I’ve been fortunate to work across numerous sectors, including Industrials & Manufacturing, Infrastructure, Business Services, Financial Services, Consumer & Retail, Healthcare, and Automotive. My belief is that transformation is about helping people change and that is sector agnostic. Whichever sector a Grant Thornton client is in, our priority is to listen and gain real-world insights into their issues and then provide the right solution for achieving business goals – this is where I could help you. 

If any of that sounds familiar, I’d welcome the conversation. Connect with me on email or LinkedIn. 

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Ben Butterfield

Associate Director, Consulting

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