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Visitors and others


We automatically collect a limited amount of personal data about visitors to our website (for example on browsing patterns) by using cookies. Whilst most website visitors' data would be anonymous those known to us (eg in our client database or registered in some way) would be identified. To learn more about the cookies we use and the purpose for their use, please see our Cookie Policy.

Our website contains links to other websites, but this privacy statement applies only to personal data collected by websites operated by Grant Thornton UK LLP, these include

We encourage our visitors to be aware when they leave our website to read the privacy statements of other sites that collect or use personal data.

When you register with us, use our services, make an enquiry, order products or services from us, you will be asked to provide some personal data such as your name, address, job title, company, phone number and email address. We log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet. We will also log the details of the pages you visit and which browser you are using.

We would not expect to receive any special categories of personal data from any enquiry made using our website, such as race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sex life or sexual orientation, or criminal records. If you choose to provide such sensitive data, you are giving your explicit consent for us to process it for the reasons you are choosing to provide it.

Where you do provide personal data to us, we will only use it for the stated purpose at collection or any purpose obvious in the circumstances of the collection, eg:

  • registering to use parts of the website
  • subscribing to newsletters, blogs, events invites or other direct marketing
  • registering to attend an event
  • making an enquiry
  • entering a discussion forum
  • requesting a document such as reports

We will indicate where it is necessary for you to provide information or where it is voluntary to enable us to handle your request. We only ask for extra information so we can provide the most suitable response to your request.

Our offices

Visitors to our offices must sign in at reception. A record is kept for a short period of time. This information is necessary for your safety in case of an emergency, so we know you are in the building and for the security of our people, visitors and the firm’s assets. These records are kept secure and only shared where required for the detection or investigation of crime or to ensure the safety and security of our offices.

In some of our offices we use an application on an iPad or similar device to sign in visitors. This service is provided by Sign In App, please see their privacy policy for more information. If you are asked for an email address as a part of signing in, it will only be used to invite you to provide feedback on your experience with us. It will not be used for marketing without your consent.

CCTV is used in our offices to maintain security. The images are stored securely and only accessed when necessary, such as investigating an incident. Unless an issue is identified that requires investigation, recordings are overwritten after a short period of time.