The EU’s new FASTER Directive aims to simplify and expedite cross-border withholding tax relief, prompting financial institutions to carefully evaluate its potential impacts. Martin Killer and Jasmine Chan explain what firms need to know to manage risk and ensure compliance.
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The EU’s FASTER Directive, short for ‘faster and safer tax relief of excess withholding taxes’, is set to be a major overhaul of how cross-border withholding tax processes are handled across the European Union. With full implementation due by January 1, 2030, this Directive introduces a more streamlined and secure system that aims to reduce administrative burdens, enhance compliance, and make the EU a more attractive investment landscape.

Why Is the FASTER Directive necessary?

Under current rules, reclaiming excess withholding tax in the EU is often a slow and paper-heavy process. Investors face fragmented procedures across member states, long processing times, and inconsistent documentation requirements. This inefficiency can lead to unnecessary costs and compliance challenges for both investors and financial intermediaries.

The FASTER Directive seeks to solve these problems by introducing a unified, digital-first framework. It's not just about speeding things up, it’s about making the system safer and more transparent too.

Who will be affected?

Financial intermediaries, particularly large EU-based custodians, will have the most substantial obligations. They will be required to register as certified financial intermediaries (CFIs) and meet the Directive’s operational and compliance standards. Non-EU and smaller EU intermediaries can opt in voluntarily but are likely to do so to remain competitive.

What are the key changes?

The Directive introduces three core elements that reshape the withholding tax relief process.

Digital tax residence certificates (eTRCs)

These must be issued by member states within 14 days and accepted EU-wide. This replaces the current inconsistent paper-based process.

Standardised relief procedures

CFIs will assist investors in accessing tax reliefs and exemptions from withholding tax on dividends from publicly-listed shares (the rules are optional for interest). Countries can implement:

  • a relief-at-source process (applying the correct tax rate at the point of payment)
  • a quick refund process (issued within 60 days)
  • or a combination of both.

Enhanced reporting obligations

To prevent tax abuse (eg, cum/ex and cum/cum transactions), certified intermediaries will face stricter reporting duties related to ownership holding periods and unsettled financial instruments, such as repurchase agreements (REPOs) and securities lending.

EU member states are required to transpose the Directive into national law by 31 December 2028, with the option to implement it ahead of the 2030 deadline. However, the path to implementation is far from straightforward. The Directive includes built-in flexibility. Member states with a comprehensive relief-at-source system and a market capitalisation ratio below 1.5% are exempt from mandatory adoption. Additionally, the Directive allows countries to limit the use of relief-at-source or quick refund mechanisms where there's a risk of abuse. These factors introduce significant variability and could lead to delays in implementation across the EU.

Key risks and challenges

Although the benefits are clear, the road to compliance remains challenging. Financial institutions will face several risks if they delay preparations:

Technology gaps

Existing systems may not be able to process eTRCs or produce new reporting formats. Firms may need to update their IT systems and consider data integration and automation tools to enable the collection and validation of data required to comply with the Directive. This could prove challenging for firms where legacy infrastructure can be complex and the use of manual processes are widespread.

Compliance risk

Non-adherence could result in regulatory penalties and reputational damage with respect to tax authorities, regulators, counterparties, and customers.

Operational strain

Cross-departmental coordination (legal, tax, IT, compliance) will be critical and time-consuming. There's also a significant cost associated with updating systems and service agreements, training teams and redesigning the supporting business processes. 

Addressing these risks early will be essential to ensuring a smooth and efficient transition.

What should businesses do now?

The FASTER Directive marks an important step toward tax harmonisation in the EU. If implemented effectively, it can benefit investors, simplify processes for tax authorities, and improve transparency. However, these benefits will be most impactful for those who start preparing early and thoroughly. The compliance deadline of January 2030 may seem generous, but a tax transformation of this scale will be complex. Institutions should start preparing now to avoid being caught off guard.

Key steps include:

  • Conducting impact assessments across tax, legal, and IT functions to identify what changes are required to align with the new requirements and ensure the benefits of the Directive are realised
  • Monitoring the release of EU Implementation Acts and guidance to ensure firms are compliant with specific laws in each member state (in particular local optionality), and staying up to date with industry guidance and evolving interpretation of the Directive
  • Reviewing and updating legal documentation and onboarding processes to effectively manage new withholding tax relief processes when the Directive takes effect
  • Beginning early technology upgrades to support digital reporting and certification processes and ensure a smooth transition to the new regime
  • Organising training programmes to upskill staff across all relevant departments, to support effective implementation of the Directive and maintain ongoing compliance.

Acting now will support a smoother transitions, mitigate future risk, and position firms to respond confidently as regulatory expectations evolve.

For more information about how to prepare for these changes, contact Martin Killer.