The Financial Services Handbook 2026 helps firms across banking, payments and capital markets, insurance and investment management see what is changing, and when.

Regulators are simplifying the rulebook, often falling back on Consumer Duty, while widening who it covers to include payments, cryptoassets and ESG ratings providers.

The Financial Conduct Authority now expects firms to evidence good customer outcomes, not just show the processes. AI, cyber and third-party risk are also moving up the agenda.

The latest edition of the Financial Services Handbookn sets out what that means for your firm, topic by topic.

Download the handbook to:

  • understand the changes behind the simplification agenda, from Consumer Duty and SM&CR reform to the widening regulatory perimeter
  • plan around dated timelines on every topic, from T+1 settlement readiness by 31 December 2026 to CASS extending to stablecoins and cryptoassets on 25 October 2027
  • prepare for emerging risk, including incident and third-party reporting from 18 March 2027, AI governance and quantum computing
  • gain sector insight across banking, payments and capital markets, insurance and investment management, plus cross-sector areas such as financial crime, cyber and tax