Consumer Duty – outcomes monitoring for general insurance
ArticleThe FCA's published its Consumer Duty review of good and poor practices in outcomes monitoring. We explore how general insurance firms can improve practices.
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Irina Velkova
As a regulatory advisory practice director, I advise firms on new regulations, implement improved structures and processes, and work with board and c-suite stakeholders to resolve governance and regulatory issues.View Profile
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Payment firms: Wind-down and resolution planning – from theory to operational reality
ArticlePayment and e-money firms must maintain a resolution pack and a wind-down plan to support faster fund returns after insolvency. Here is what's changed.