A different way to look at benefits 

Most benefits advisersadvisors can arrange policies and manage renewals. Grant Thornton is structured to manage the system around them: cost, tax, payroll, governance, communication and employee value, together, not one at a time.

For a mid-market employer, that combination is hard to find anywhere else. Treat benefits as a set of separate policies with separate renewal dates, and you miss most of what they're telling you about cost, risk, and how your people experience working for you.

Technical changes, such as mandatory payrolling of benefits and salary sacrifice reforms, together with rising employment costs and employee expectations, mean that leaving benefits on autopilot creates hidden risk and untapped value.

Get in touch

Laurie Eggleston

Associate Director

How we can help you

The workplace pension is often the most valuable benefit employees receive, and one of the least understood or governed. We review provider suitability, member charges, default investment strategy, contribution design, auto-enrolment compliance, salary sacrifice interaction and ongoing governance. For overseas parent companies and inbound employers, we also help set up a UK pension scheme from scratch, so tax, payroll and compliance are right from day one.

Private medical insurance, life assurance and income protection should do more than renew quietly each year. Managed well, they support absence, wellbeing, retention and return-to-work outcomes: GRiD, the industry body for group risk providers, found that 68% of employees absent through ill-health in 2025 returned to work with this support. We handle market reviews, renewal negotiation, claims review, provider liaison and governance, including a panel-based approach for smaller schemes.

Salary sacrifice can save employers and employees money, but the saving only holds if the arrangement is properly designed, documented, HMRC-approved and understood by employees. We support scheme design, payroll instructions, National Minimum Wage controls, payslip review, employee communications and annual governance, including a review against the pension salary sacrifice changes coming in April 2029.

EV leasing, holiday purchase and similar voluntary benefits are funded by the employee rather than the employer, so they add breadth and variety to a package at little or no cost to the business. We advise on scheme design and the tax and payroll considerations, so they deliver value without creating risk.

A benefits package only creates value if employees understand it, trust it and know how to use it. GRiD research found that in over a third of businesses, take-up is left for employees to work out for themselves, with only 29% saying their employer actively encourages use. We help with benefit guides, launch communications, presentations, new joiner materials and manager briefings. Our one-to-one guidance sessions are particularly valued, giving employees a chance to talk privately to an expert.

A platform is often proposed as the answer before the problem is properly understood. We only recommend one where we find a real issue it would fix,: fragmented administration, poor visibility, inconsistent eligibility, or the kind of low take-up covered above, and where a bespoke solution combining technology, consultancy, communications and administration will earn its cost.

Benefits often connect to wider questions of people cost, tax, payroll, reward and risk, particularly for employers that have grown quickly, been acquired, acquired others, or lack a large in-house reward function. We support with key person cover, benefits due diligence and harmonisation through a transaction, and broader reviews across employment tax, payroll processes and reward structures.

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Replicating employee benefits post carve-out

1.
The challenge
Utilities company, Avove, needed to have core and voluntary benefits ready to go on ‘day one’ after a deal while avoiding any negative impact on the outcome.
2.
The solution
We helped the human resources team ensure all benefits were cost-effectively placed in the market, as well as selecting a platform and setting up member communications.
3.
The results
Avove met its legal and contractual obligations on time and we also managed to find cost-effective solutions to widen the scope of its benefits and identify new NIC savings.
photograph of a working team

Helping an insurer modernise its benefits delivery

1.
The challenge
AEGIS Managing Agency needed to improve its benefits offer and delivery to meet employee expectations.
2.
The solution
Our market review enabled AEGIS to understand its options before we advised on the configuration of a digital system with a single focal point for both HR and employees.
3.
The results
The ease of using the platform and quality of member communications led to higher than expected take up of the benefits.

    Find out more about our flexible benefits platform and how it can help your business attract and retain the right talent.

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    Working with Grant Thornton has been transformative. We couldn't be happier with the results.
    Head of Tax Smart Energy Supplier

    If you're asking yourself whether you're getting enough value from what you spend on benefits, whether your employees understand what they have and how to use it, whether your salary sacrifice arrangements are properly documented and controlled, or whether your workplace pension governance is where it should be, that's exactly what we help with.

    Two changes make waiting less appealing. From April 2027, benefits in kind must be reported and taxed through payroll, touching benefit design, payroll and communication all at once. From April 2029, pension contributions made through salary sacrifice above £2,000 will attract employer and employee National Insurance, so arrangements set up years ago purely for savings need a fresh look. Both are the kind of change a policy-by-policy approach is likely to miss.

    Pension, private medical insurance, life assurance, income protection, salary sacrifice and voluntary benefits are usually reviewed as separate policies with separate renewal dates. In practice they affect the same things; tax, payroll, cost, compliance, recruitment and how valued your people feel.

    The signs that the system isn't being managed are easy to recognise:

    • Benefits added one at a time over the years, with nobody owning the whole picture.
    • Renewals happen on autopilot.
    • Salary sacrifice paperwork hasn't been looked at since the scheme launched.
    • Payroll quietly absorbs the complexity.
    • Despite the spend, employees still ask what they're entitled to.

    That's a common assumption, and it's often wrong. GRiD, the industry body for group risk providers, found that 66% of employers believe their staff very much appreciate their benefits, compared with only 21% of employees who say the same. Spend and appreciation aren't the same thing, and the difference is usually where value quietly goes to waste.

    Yes. You don't need to be ready to change broker or redesign your package to have this conversation. Often the starting point isn't adding new benefits at all, it's making sure the ones you already have are properly used, understood and valued, which is worth checking regardless of who currently manages your scheme.

    Contact us to learn more about our approach and how it might help you. If it's worthwhile, we can also provide a short, no-cost, structured conversation about your benefits, covering cost, tax, payroll, governance, communication and employee value, so we can help you see where hidden risk or missed opportunity might sit. You'll get a focused written summary afterwards that helps you plan your next move. No data gathering, no provider review, no obligation. You don't need to have decided anything in advance, or be ready to change broker or make any changes.