Changes to business systems can be complex and prone to failure. Plan for success with help to evaluate, select and implement software solutions, and facilitate all related organisational changes.

To fully realise the benefits of your business systems, you need a roadmap of where you are today that will take you to where you want to be tomorrow. We’ll help you define and close this gap, manage the change and implement a solution that will deliver your goals.

Our experienced team can support you across all stages, including: functional and technical evaluation, selection methodology, risk assessments, change management, testing, data conversion, vendor checks and contract negotiation.

  • Fast-start approach
  • Pragmatic assessments
  • Focus through challenge
  • Fast-start approach
    Fast-start approach
    We’ll quickly provide you with clear principles and assumptions to facilitate the full system selection process.
  • Pragmatic assessments
    Pragmatic assessments
    Experienced and independent consultants ensure realistic, unbiased opinions and recommendations of system vendors and system integrators.
  • Focus through challenge
    Icon depicting an eye symbol
    We consider stakeholder views on critical business processes and ways of working, challenging those that could complicate system change.
Richard Joyce
Director, Head of Technology Advisory
Richard Joyce
The Grant Thornton technology consulting team have transformed our approach to technology projects and guided our future technology thinking. They have really engaged with us and we consider them a trusted adviser.
Receiver General Canterbury Cathedral

Why Grant Thornton

We’re highly collaborative, working alongside senior management and functional teams to guide you through systems selection and implementation programmes.

We listen closely and never shy away from asking the challenging questions that may be holding your organisation back from achieving its goals.

We keep a sharp focus on creating value whether that’s bringing industry best practice to your business, proving the value of vendor solutions, identifying risks or helping with contract negotiations. 

Systems review for a FTSE 100 construction business

The challenge
A complex mix of enterprise resource planning (ERP) and finance solutions across operating units weren’t delivering fit-for-purpose solutions to support business operations.
The solution
Support with specification, selection and implementation of a new ERP solution, providing clarity on changes needed, implementation planning and formal reporting to the board.
The results
Identification of a new ERP solution, addressing immediate needs for improvement in financial processes, master data management and reporting, but also capable of supporting long-term growth plans.

How we help you navigate a systems implementation programme

Any investment in technology must deliver a people, process and systems capability that's fit for purpose to support your business and growth aspirations.

Our high-level framework will help you understand the case for change and derive a plan.

1 Where are you today?
  • Current operating model
  • Core capabilities
  • Functional performance
  • Constraints & pain points
2 Where do you want to be?
  • Target operating model
  • Future business plan
  • Strategic questions
  • Opportunities
3 Define the gap
  • Capability gap analysis
  • Requirements gathering
  • Constraint definition (budget/time/resource)
  • Case for change
4 Develop plan to close the gap
  • Change roadmap
  • Target architecture definition
  • Option assessment
  • Business case
5 Manage the plan
  • Change roadmap
  • Target architecture definition
  • Option assessment
  • Business case

Our business systems strategy services:

  • A comprehensive set of best practice business process models for different industries; functional and technical evaluation criteria and questionnaires; vendor assessment scorecards; solution design architecture models; and total cost of ownership calculators
  • Selection methodology and approaches that stimulate system providers to showcase and prove the value of their solutions
  • Guidance and advice on risks associated with shortlisted solution providers
  • Complete project management from planning through to progress status, budget management, communications and change management plan, business user involvement, testing, data conversion and vendor management
  • Conducting vendor reference checks and contract negotiation support for service level agreements and contract reviews