Motor finance: preparing for the rise in DCA complaints
The FCA’s new targeted support regime is here. See the risks, opportunities and changes firms must act on now to stay compliant and competitive.
In this episode, David Morrey and Ben Farmer dive into latest developments on motor finance compensation claims, including the Financial Conduct Authority’s (FCA):
- new awareness campaign
- regulatory actions against misleading advertising by claims management companies (CMCs)
- details of the proposed redress scheme for motor finance agreements dating back to 2007.
Listen to unpack the scheme’s opt-in process, eligibility criteria, potential legal challenges, and the broader implications for firms and consumers.
David and Ben also touch on the FCA's consultation on fund tokenisation, the move to T+1 settlement for investment instruments, and recent survey findings on industry satisfaction.
The episode wraps with updates on regulatory reporting changes and a look ahead to what’s next in the world of financial services regulation.
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Authors
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David Morrey I am a partner in our Financial Services Regulatory Advisory practice where I help clients dealing with the challenges of current regulation or emerging requirements.View Profile -
Ben Farmer I support our financial services clients in meeting their regulatory obligations; focusing on conduct risk and customer outcomes.View Profile
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