From our brains to yours.

Explore how behavioural economics and smart interventions help PSPs reduce APP fraud, meet Consumer Duty, and strengthen payment security.

The Payment Systems Regulator (PSR) has commissioned an independent evaluation of its Authorised Push Payment (APP) fraud policy programme. Independent evaluations are not routinely undertaken by the PSR or FCA, making this a unique opportunity for stakeholders to contribute to a review which will influence the future regulatory landscape. Alison Kopra, Emily French and Emma Wilson give an overview and what this means.

A regulatory inspection can feel daunting, especially with financial crime and fraud prevention high on their agenda. Alison Kopra shares practical steps to help your firm approach them with confidence and avoid unnecessary pitfalls.

The UK payments sector is balancing innovation with complex regulatory demands, including operational resilience, wind-down planning and APP fraud prevention.

The payments landscape is rapidly evolving in the UK. In this episode, host Paul Staples, Director at Grant Thornton, is joined by Paul Olukoya, Managing Director at Grant Thornton, Alison Kopra Director and guest Robert Courtneidge, Policy Advisor at The Payments Association. The experts delve into the latest trends in digital money, the regulatory challenges of stablecoins, the effectiveness of APP fraud reimbursement, and the future of safeguarding customer funds.

Use of AI in financial services is increasing – how can payment service providers leverage it to maximise opportunities and drive growth?

Understand how internal audit works as the third line of defence in financial institutions efforts to reduce risk.

From pitfalls to practical steps – what you need to know about the second line of defence on financial crime.

What do senior managers need to know about the first line of defence?

All firms approach three lines of defence differently, but there are some key pitfalls everyone needs to prepare for.