Insights

Article Mitigating APP fraud through behavioural economics

Explore how behavioural economics and smart interventions help PSPs reduce APP fraud, meet Consumer Duty, and strengthen payment security.

| 6 min read | 07 Jan 2026

Article Balancing risk and trust: The evaluation tightrope in APP fraud policies

The Payment Systems Regulator (PSR) has commissioned an independent evaluation of its Authorised Push Payment (APP) fraud policy programme. Independent evaluations are not routinely undertaken by the PSR or FCA, making this a unique opportunity for stakeholders to contribute to a review which will influence the future regulatory landscape. Alison Kopra, Emily French and Emma Wilson give an overview and what this means.

Alison Kopra

| 8 min read | 18 Dec 2025

Article Preparing for a regulator visit on financial crime

A regulatory inspection can feel daunting, especially with financial crime and fraud prevention high on their agenda. Alison Kopra shares practical steps to help your firm approach them with confidence and avoid unnecessary pitfalls.

Alison Kopra

| 4 min read | 18 Dec 2025

Article Top themes for the payments sector in 2026

The UK payments sector is balancing innovation with complex regulatory demands, including operational resilience, wind-down planning and APP fraud prevention.

| 14 min read | 11 Nov 2025

Episode 80 Clarity, Confidence, and the Future of UK Payments

The payments landscape is rapidly evolving in the UK. In this episode, host Paul Staples, Director at Grant Thornton, is joined by Paul Olukoya, Managing Director at Grant Thornton, Alison Kopra Director and guest Robert Courtneidge, Policy Advisor at The Payments Association. The experts delve into the latest trends in digital money, the regulatory challenges of stablecoins, the effectiveness of APP fraud reimbursement, and the future of safeguarding customer funds.

| 41 min listen | 29 Sep 2025