Companies need to prepare for rising defaults and ensure they have the right processes to avoid consumer complaints.
As the FCA announces a new consultation on its Consumer Duty, we look at what firms will need to do to comply with it.
BNPL firms could soon come under FCA jurisdiction. We look at what this will likely mean for the sector.
Why are wind-down plans for payments and e-money firms falling short of FCA expectations?
Consumer credit firms face pressure to increase forbearance to consumers. We look at why this is a long-term issue.
How will new legislation restoring HMRC's preferential creditor status affect lenders?
A wind down plan is now required for PSPs by the FCA. Chris Laverty what these need to include in order to be compliant.