Measuring the ROI of coaching is tricky and can seem counter-productive, but it's necessary to validate the investment made. Karen Brice summarises our recent webinar where Lisa Ann Edwards talked about the benefit of measuring coaching ROI.
Lisa, leading expert and founder of an automated coaching ROI system, spoke to us about a tactical approach to measuring coaching ROI, particularly focusing on:
- using coaching ROI as a lever for increasing value
- innovative digital approaches, and some of its unseen benefits
- common pitfalls of implementing coaching ROI.