How we are responding to novel coronavirus (COVID-19)

Grant Thornton UK has implemented a number of actions to help protect the health and wellbeing of our clients, employees and communities during the COVID-19 pandemic, in line with the guidelines issued by Public Health England.

For our people

  • In line with the government’s latest guidance, we are supporting our people to work remotely from home wherever possible.
  • We have reopened some of our offices at reduced capacity, following the government’s COVID-secure guidelines. While most of our people are working remotely, these offices remain open for work that cannot be done remotely and to support those who are most vulnerable.
  • We are communicating with our people frequently, sharing tools to help them work effectively from home, sharing resources to support their mental and physical health and wellbeing.
  • We recognise that many of our people are juggling work responsibilities with childcare; we are providing colleagues with flexibility during this time and ask them to be flexible with us in return. We are providing support to our people who have underlying health conditions or are carers for vulnerable individuals.
  • To give our people a much needed and deserved break, we have introduced wellbeing days. All partners and employees will be given two paid wellbeing days to use between now and 5 May 2021. Our people can take this time off to care for their own wellbeing, to care for a family member or they can choose to gift one of their wellbeing days for someone else to take.
  • We will only ask our people to work at a client’s premises where they are comfortable to do so, there is an essential business need and where our client has demonstrated that their workplace adheres to the government’s COVID-secure guidelines.
  • We support our people in deciding whether they feel comfortable travelling to and working from our offices and client premises and respect their decisions.
  • We encourage our people to avoid public transport where possible and ask that they adhere to government guidance on social distancing and other protective measures.
  • All meetings and events are being held virtually. Where this isn't possible, they are being postponed or cancelled until further notice.
  • Employees who develop any of the symptoms of Covid-19 are asked to report this to our HR team and to NHS Test and Trace.

For our clients and guests

  • Our people are working from home where possible, in line with government guidance. We would be happy to meet with you virtually via Microsoft Teams or your preferred online meeting tool.
  • We have an office presence to enable us to complete any work that cannot be done virtually, but we won’t be welcoming any guests to our premises at this time. This is for your safety as much as ours.
  • Where you need us to provide an essential service that must be done in person, please speak to your Grant Thornton Partner. We’ll do our best to accommodate your request so long as you are able to provide a work environment that adheres to the government’s COVID-secure guidelines.
  • Many of our people are working and caring for their children at the same time – you may be too. We ask that you be flexible with us if there are interruptions or noise in the background, and we’ll do the same with you.
  • If you have felt unwell with fever or a new persistent cough in the last 10 days or have been asked to self-isolate due to travel or potential exposure to COVID-19, we ask you to advise your Grant Thornton contact and defer any in-person meetings to a later date or hold them virtually instead.
  • If you suspect you may have contracted COVID-19 within 14 days of meeting in person with any of our people, please let us know. We will do the same. We will encourage all our people to participate in the NHS Test and Trace programme to facilitate this early detection and communication.

Working together

  • We wish to do everything we can to support you during this time. To protect you and your people, we will meet with you virtually unless the service we provide must be done in person.
  • Where it is essential that we meet in person, we ask that you share with us the steps you have taken to make your workplace COVID-secure.
  • We will not send anyone to your premises if they (or anyone in their household) have had symptoms of COVID-19 in the last 10 days.
  • We will host our events virtually for the time being.
  • If you have a confirmed case of COVID-19 and our clients or people may be affected, we ask that you immediately contact your Grant Thornton Partner. We will do the same.