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How we are responding to novel coronavirus (COVID-19)

Grant Thornton UK has implemented a number of actions to help protect the health and wellbeing of our clients, employees and communities during the COVID-19 pandemic, in line with the guidelines issued by the governments in England, Northern Ireland, Scotland and Wales.

For our people

  • Throughout the pandemic, we have supported our people to work remotely from home wherever possible. Our offices are open; however, we see our return to offices as gradual until all adults in the UK have been offered two vaccinations. Where our people have not had two vaccinations, we are encouraging them to continue working remotely where possible to protect themselves and those around them from infection.
  • As restrictions are lifted, we will transition to a hybrid approach to working where we split our time between home and an office, and have shared a framework with our people to help them make choices about how, where or when they work.
  • We have asked all of our people to take a lateral flow test before working with others in an office, visiting a client or socialising with colleagues.
  • We understand that our people will experience a mixture of different emotions as they begin to move around more. We are continuing to support their mental and physical health and their wellbeing, and are sharing tools and resources to help them reconnect with one another and regain confidence in moving around more.
  • We will continue to be flexible with our people and ask them to be flexible with us in return. We are providing support to our people who have underlying health conditions or are carers for vulnerable individuals.
  • We encourage our people to avoid public transport where possible and ask that they adhere to government guidance on mask wearing and other protective measures to reduce unnecessary contact with others.
  • As restrictions are lifted, we will monitor ongoing guidance and continue certain protective measures in our offices, such as social distancing and enhanced cleaning and hygiene to reduce contact between individuals and minimise the spread of infection in our offices.
  • Employees who feel unwell in any way are asked to stay home and take a test. If they develop any of the symptoms of COVID-19, they are asked to report this to our HR team and to NHS Test and Trace.

For our clients and guests

  • We will respect an employee’s decision not to return to an office or your premises until they are fully vaccinated. In these instances, we would be happy to meet with you virtually via Microsoft Teams or your preferred online meeting tool.
  • Where there is work that must be completed in person, we will ensure that each member of the engagement team feels comfortable being on site and that you do as well. We ask all of our people to take lateral flow tests before meeting with one another or with you. However, if you would like our teams to provide confirmation of PCR testing, we are happy to comply with this request.
  • We are now ready to welcome you back into our offices where it would be best to meet in person. For the time being, these meetings will be socially distanced to your protection and for ours. You can also be assured that meeting rooms will be cleaned between every use. You are encouraged to wear a mask if it would make you feel more comfortable.
  • We will work with you to make sure that our working arrangements are appropriate to the engagement. We ask that you be flexible with us , and we’ll do the same with you.
  • If you have felt unwell in any way, have displayed any of the symptoms of COVID-19 in the last 10 days or have been asked to self-isolate due to travel or potential exposure to COVID-19, we ask you to advise your Grant Thornton contact and defer any in-person meetings to a later date or hold them virtually instead.
  • If you suspect you may have contracted COVID-19 within 10 days of meeting in person with any of our people, please let us know. We will do the same. We will encourage all our people to participate in the NHS Test and Trace programme to facilitate this early detection and communication.

Working together

  • We wish to do everything we can to support you during this time. To protect you and your people, our return to our offices and to your premises will be gradual.
  • As restrictions are lifted, we will transition to a hybrid approach to working where we split our time between home and an office, and have shared a framework with our people to help them make choices about how, where or when they work to balance their personal commitments, to work effectively with their colleagues and to continue to provide an outstanding service to you.
  • Please let us know your preferences on how you would like to work with us going forward.
  • Where it is essential that we meet in person, we ask that you share with us the steps you have taken to make your workplace COVID-secure and we will do the same with you.
  • We will not send anyone to your premises if they (or anyone in their household) have had symptoms of COVID-19 in the last 10 days.
  • Clients are welcome to visit our offices by appointment for socially distanced meetings; however, we will not resume in-person events until 1 September at the earliest.

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