Successful retailers today are winning market share and loyalty by having the best understanding of their customers, through a superior offer, building excitement and trust in their brand and ensuring an easy buying experience.

Creating value and managing risk in the retail sector

Increased employment costs through the introduction of the national living wage, coupled with significant increases to business rates and a low growth economy have meant it's a challenging time for retailers. We act as a trusted adviser to our retail clients, helping them to navigate these challenges in order to create value while managing risk.

Actionable insights to adapt and grow

The relationship between consumers and retailers continues to evolve, fuelled by increasing technology use and an ability to shop anywhere and at any time. For retailers, it is critical to keep pace with this change and ensure a seamless multi-channel route to market. To do this, retailers need to develop an understanding of their customer demographics and location strategy.

Our approach is practical, supportive and personalised. We analyse and interpret your data, combining it with consumer and market analytics to deliver powerful insights. Our insight can help you manage risk, reduce costs and identify investment opportunities to strengthen revenue and enhance value.

Our services

  • Business risk services – internal audit, technology risk assurance, cyber security and compliance assurance
  • Advisory – regulatory, business consulting, debt advisory and corporate finance
  • Audit – statutory and non-statutory audits, corporate governance and cost assurance
  • Tax
  • Data analytics

Associations

Partner, Head of Retail Ian Smart

+44 (0)20 7728 2465

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