Business transformation: are you missing an easy step?
Article Business transformation: are you missing an easy step?
A proof of concept could save time and money on your business process transformation.
Roy O’Neil
| 4 min read |
Lean management: how to improve IT service desk performance
Article Lean management: how to improve IT service desk performance
How lean management techniques can be used to streamline IT service desks and reduce costs.
Roy O’Neil
| 5 min read |